Job Title: Customer Liaison Manager

Overview:

As a Customer Liaison Manager, you will be responsible for managing customer relationships and ensuring tenants, companies and returning customers to the Winslade Manor Group of companies have a recognisable point of contact. You will create and deliver a calendar of events to maximise customer participation and to ensure we have the means to communicate with an ever growing community what’s on, how they can benefit and what they can expect if they want to make an event booking, take part in competitive socialising or just want to meet other tenants.

Key Responsibilities:

• Develop and maintain strong relationships with customers, serving as the main point of contact for all inquiries and concerns.
• Manage 3 key databases that Winslade Manor Ltd has and to create regular newsletter content.
• Communicate regularly with customers to provide updates on product releases, service changes, and other relevant information.
• Collaborate with internal teams to ensure  the range of services on offer meet the needs of the customers
• Manage and maintain a regular calendar of events to maximise customer participation.
• Sell studio (Winslade Manor Leisure Ltd) membership
• Analyse customer data and feedback to identify trends, issues, and opportunities, and make recommendations for improvement to senior management.

If you are passionate about building and maintaining strong customer relationships, and have the skills and experience necessary to thrive in a fast-paced, dynamic work environment, we encourage you to apply for the Customer Liaison Manager position.

We are a Restaurant and Bar situated in a beautiful Manor House, just outside of Exeter in Clyst St Mary with easy transport links into Exeter. We pride ourselves on excellent, personal service & our interesting drinks offering. We stock an excellent, interesting range of spirits, liqueurs and wines.

We are looking for new talent to join our amazing team. We are looking for enthusiastic, creative and charismatic people to add their personality to our team. You should be well organised, punctual and professional, yet save room for your fun side to shine through! We like people who work well in a team and have great hosting skills to cater for our discerning clientele. There is always opportunity for development and even management training for the right person.

In return, we can offer 28 days holiday, share of company tips, generous staff discount across our venues and flexible shift patterns (although you must be able to work evenings and weekends).

We look forward to hearing from you.

A host of opportunities throughout our expanding kitchens, we are particularly looking for a Senior CDP and a Pastry Chef to join our team.

Award winning food in our unique location at Winslade park, emphasis on sustainability and using the best local produce to create our menus throughout the site. 

At the heart of everything that we do is our team, currently we are on the lookout for reliable, skilled, knowledgeable, well mannered individuals who are prepared to be as dedicated as we are in our pursuit of culinary excellence, you would be joining a well driven loyal team and our pledge is simple - changing lives making memories and delivering exceptional experiences for all  #indulgeyourspirit 

Development within the group is encouraged, staff benefits and rewards as standard.

Nurturing talent whilst inspiring the next.

Benefits include:

• 4 day working week
• Excellent renumeration
• Staff discount & benefits

Benefits of working with us include:

• £10-£13 per hour
• Share of company tips
• Friends & family discount across all outlets
• Amazing progression opportunities
• 4 day working week

We are looking for energetic, hard working and friendly people to join our already fantastic Front of House team.

Winslade Manor is fast becoming the destination in the South West for amazing food, drinks and atmosphere and this can't be delivered without a dedicated team of people to deliver an excellent all-round service.

Full training will be given, so don't worry if you haven't got any experience, personality is the key attribute here! We have a huge amount of progression available, so why not start your career at Winslade Manor.